The World Association Of Travel Agencie Tourism Essay

The World Association Of Travel Agencie Tourism Essay With globalization of economy the world wide communication has increased tremendously along with the touring activities. These touring activities may be for recreation business or any other purpose. A travel agency is an agency that makes the necessary arrangements for travelers (Referenced from, Concise Oxford Dictionary 9th addition Page 1485). The travel agent is supposed to be an expert who can make the knowledge of various destination available to his clients regarding mode of travelling paper work like Passport, Visa and money exchange, Hotel Accommodations for stay like hostels etc, Car rental, connectivitys and local tour etc. A new aspect of tour agency has developed recently i.e. Internet Traveling Agencies using the internet facilities. In terms of the business a travel agency can be defined as a retail business selling products and services which are related with the travel activities. A travel agency works on behalf of the suppliers of such facilities like Airlines, Cruise Companies, Car Rental, and Hotels etc. According to the work a travel agency may specialize into holiday package, business tours, educational tours etc. A new dimension of traveling has emerged i.e. Medical tourism related with services provided to a patient. HISTORY Cox and kings is supposed to be the pioneer company in the field of modern touring. It started in 1758 as Recreation Company for the wealthy customers of a private bank. Thomas cook followed Cox and Kings with establishment of the chain of agencies in 19th centaury with a partner i.e. mid land railway. They sold their own product to the public as well as other tour packages from different tour companies. Other pioneers travel agencies include polytechnic tourism association, co- operative wholesale society and Dean Dawson. All these travel agencies are of British origin. In America the pioneers in the field are Brownell Travel. With development of commercial aviation in 1920s the travel agencies become more and more popular in the public further boom was there in the post-war period with development of mass- market packet holidays specially developed for the working class customers in British owned colonies. OPERATONS AND FUNCTIONING A travel agency is mainly an agent which sells products and services relative with the traveling on behalf of the suppliers. They do not have a ready stock in hand unless a customer request for the same. Most of the travel agencies thrive on commissions given to them by the suppliers In uae7% commission is paid by the airlines to the travel agencies. These agencies have direct links with hotel chains cruise lines and airlines for their activities. RESOURCES AND REVENUE STRUCTURE A travel agency has got two means of revenue earnings i.e. commissions and professional fees. Commissions: These are the main source of income for most of the travel agencies. A travel agency is paid commission by the suppliers of the products and services like airlines etc. Usually the commissions are supposed to be given on a fixed ratio basis. However in case of an agency providing higher volume of business to the supplier it may demand a higher percentage for its services. It is called as override. To enhance their business a travel agency may prefer to pass on some part of this commission to its preferred customers in order to fetch more business. This is the reason that some time a ticket of an airlines is available at a higher price when purchase from a open market and at a lesser price with the agency. Travel agencies also help the airlines to fill their empty seats at the last minutes. Professional fee: A travel agency may charge professional fee from its client if it is not getting commission from the service provider. This may be a percentage premium of the total cost of tour or may be charged on a flat rate basis. Other commercial activities: These include travel insurance, providing travel guiding time tables, car rental and on site Bureau de change services provided by the travel agencies of large chains. A standard fee may be charge for the same. Promotional Activities:- Travel agencies have to take help of print and electronic media for their promotions. This constitutes a major expenditure. This may include hoardings, advertisements and other professionals advertising Apart from this the other expenditure are usually administrative and liasoning activities. Liasoning activities are supposed to be vital to get business in bulk. Sales:- There are four stages of sales sequences for a travel agency :- Enquiring about needs of a customer. Development of a personal rapport with the customer. Good presentation of the products and services and their major suppliers. Actual sales. ROLE OF TECHNOLOGY IN PROMOTIONAL ACTIVITIES A better customer satisfaction may be generated if a travel agency uses adequate technologies to provide instance services to its clients. CUSTOMER PROTECTION: SURETY BONDS Like all other business travelling too has a risk of commercial failure so majority of the travel agents have the insurance policies against such calamities. These are called surety bounds and are well advertise by the travel agencies if they have this facility. This means that the clients are guaranteed either the refund of the money or an equivalent holiday according to their preference. These bounds are usually provided by IATA (International Air Transport Association), ATOL ( Air Travel Organizers Licensing), ABTA (Association of British Travel Agents and ASTA (American Society of Travel Agents.) HOLIDAY SUPER MARKET CONCEPT A new concept known as Holiday Super Market Concept has developed in recent years after low cost no frill airlines started their international operations. This is a mass market package holiday in which the clients choose their holidays from brochures on racks. TYPES OF TRAVEL AGENCY There may be many classifications of travel agencies as follows:- According to their specialization. According to geographical operations. According to size. According to specialization Leisure Travel Agents: These agencies operate like tourism ambassadors of foreign companies. or example A company having its head quarter say in Japan might set up various offices around the world to promote tourism to that country. These travel agency will work to promote the business of their mother company in Japan acting as a general sale agent for that company. Business Travel Agents:- with globalization of the economy a new phenomena of globalization of business has emerged requiring a frequent travelling of higher executives and policy makers of a company to different countries. Their needs may be different from those of holiday tourists. To cater this class of travelers a travel agency will have to specialize in this field so as to guide them to have better deals for their business. Abu Dhabi is a place of interest for both type of travelers due to its world class airport, improved infrastructure, and high connectivity as well as presence of large number of places of tourist interest. Medical Tourism: A new dimension called as Medical Tourism has been added to the tourist activities worldwide. This phenomena has emerged because of the fact that there is considerable differences exist between the cost of medical facilities in developed companies and those of so called developing countries. This is also called Medical Tourism, Health Tourism or Global Health Care. A travel agent specialized in medical tourism should have the working knowledge of specialized surgeries like Joint Replacement , Cardiac Surgeries , Psychiatry, Alternative medicines etc. and should be able to guide its client in this regards. According to Geographical Operations: There are two types of travel agencies depending on their areas of geographical operations :- Out Bound Travel Agency :- These are located in the country of the traveler. These are traditional multi- destination agencies. In Bound Travel Agency:- These are located in the country of destination or more commonly at a place of certain major events like sports events these are usually independent and cater to a special market (Niche Market) they deliver and expertise on that location only. Out bound travel agencies are usually much larger than the in bound agencies, the former being a chain of agencies in most of the cases while the letter are usually small individual travel agency Classification according to size In USA these are classified as under :- Corporate Owned Chains. National / International Franchises. National Membership Associassion. Independent agencies. Corporate Owned Chains:- These are the large chains and usually owned by the international giants like Cox and Kings etc. They have got a consistent policy about their products and services, commissions, fees and their operations. National / International Franchises:- They too have a consistent policy of their operation and their prices. National Membership Association:- These are usually less commissions focused as they rely more on their member ship fee. Independent agencies :- These usually do not have any brand affiliation their policies and operation may vary according to the needs and means of an individual client . Other classes Cargo Travel Agencies:- These travel agencies specialise in shipping cargo from one destination to other. Freighter travel: This may be considered as special class of travelling. Some of the cargo companies may ferry passengers along with the cargo. The clients of such companies / agencies are usually the budget travelers like retired persons, students etc. Who have got plenty of time. Internet Travel Agencies With the development of internet the clients have started planning their own business tours with the help of this facility. These are also called as travel agency this allows the travel agents to let their clients to compare a wide verity of facilities like Hotels, Car Rental Airlines Tickets and need of Paper work according to their destination for example you may not get entry into Arab Countries if you have got Stamp of Israel on your passport for VISA purpose. There is a palpable threat that the traditional travel agencies may be greatly affected because of the introduction of Internet in the business. However this threat is not real. The use of internet for travelling purpose provides you both facilities i.e. convince of self served booking through Internet and that of taking help of a professional person when you need it. Many travel agencies created their own websites with detailed information of their services like online booking. Examples of major online travel agencies are cheap tickets, Voyages sncf.com, Hotwire.com, orbitz and travelocityand expedia etc. A system called as GDS or Global Distributed System is also used for computer reservation. It is a subsidiary of travel port which allows these agencies to book or sale airline tickets, hotel booking and car rentals and other services related with traveling. Travel agencies using GDS facilities include Galileo CRS, Sabre, worldspan etc. While trying online booking with the help of internet travel agency one must keep the following aspects in mind:- Different airline for entire tour Different airlines for different parts of the tour Connectivity and alternative modes of transportation Hotel accommodation or alternative accommodation available at the destination point Positioning Flights. Management of dates of visit with different locations in case of multiple destination tours Different Airports and their connectivity Different routing. Split Ticketing: Consideration of advantages and disadvantages of split ticketing with regard to the period of tour, possible stay time at a particular destination point so as to take maximum advantage of stay. Loop-holes.: These are the unfair means of business i.e. the gross difference between the advertised facilities in a product and the ones actually provideds on the spot. Paperwork and formalities A good online travel agency must be capable of advising its clients over all these issues. A travelogue or travel literature is travel writing with literary value which typically records the experience of its authors touring a place or geographical area. One must take the help of this type of literature while seeking the advice of a web based travel agency. Travel literature may be a cross cultural or transnational in nature. It may also cover a big geographical region within the same countries or different countries. The Tourism Industry is diverse and includes many sectors including: accommodation, transportation, food and beverage, attractions, events and conferences, adventure tourism, travel trade, and tourism services. The Tourism and hospitality industry integrates general management concepts with the professional knowledge that is required by the tourism and hospitality industry. A typical travel agent acquires knowledge and skills in communication, research and analysis of the travel related problems with their solutions and organizations of tours. Examples of typical travel agents are:- Adventure Travel Guide. Events planner. Tour guide. Camp counselor. Naturalist Cruise Director. Travel Planner. Recreation Director. All of them are specialist of their field of travel related activity and help the travelers to organize their tours in a most fruitful manner. Take Over Activities in Travel Business:- Like all other business take over practice is common in this field. Such activities may be of two types:- Vertical Integration. Horizontal Integration. Vertical Integration:- some travel agencies may have large business and may be able to take over the other travel agencies with low value of business. A vertical integration means taking over of a firm having a different but related business. For example A large chain of tour operator may take over an airline with the aim to be benefitted from the lower cost of allocation air travel services to its customers. Sometimes this activity may be very complex and many facts have to be considered before under taking such type of activity. This means that in vertical integrated system of business one organization should be able to offer a travel package to the customers through its own resources with no help from outside. In this type of integration the business will be able to control its cost of operation in a more effective manner. However problems may arise if the business grows too large to be operated efficiently by the available number managers. Many tour operators indulge in wrong business practice by branding different part of the whole business differently and giving each part a different name this is supposed to be un- ethical. It is the right of the customer to know whether a relationship persists between the tour operator and the travel agent. Horizontal Integration:- This is a business activity when an agency of offering one travel product takes over another one which offers the same travel product or service this can be exemplified by taking over of GO by Easy Jet in 2002. Ethics of Travel Agency:- Being a part of the hospitality industry a travel agency must follow the rules of hospitality ethics which may vary from one geographical area to another. Contemporary Ethics:- In modern western world, hospitality is not related with protection and survival. It is associated with etiquette and entertainment. However, it still requires showing respect for guests, providing for their needs and treating them fairly. The hospitality to strangers, personnel friends and relatives may vary according to the culture and sub-culture. South Central Asia:- In south central Asia the hospitality has a strong code of conduct specially in the people called as Pashtus. These people have an ancient set of ethics stressing on Milmastiya or Hospitality. The feeling of hospitality is so great in Pakhtunsitan is such that it is also nick named as The Land of Hospitality . Middle East:- In middle east, it is a cultural to take care of foreigners and strangers. These ethics are reflected in many Biblical commands. Arab World :- In Arab World, there is set of stern obligations for both host and guest. It believes that a bond is formed just by eating salt under one roof. An Arab story tells about the extent of feeling in this regard. It tells us about a thief who tasted something to know if it was suger. He realized that it was salt and thus put back all that he had stolen and left the place. Greco Roman Ethics:- According to the Greco-Roman philosophy hospitality is a divine thing the host is expected to make sure that the needs of his guest are fulfilled. Indian Ethics:- The principle of Atithi Devo Bhava or The Guest is God is the driving force of hospitality for this reason the Indian approach towards guest at home and in all social situations is that of graciousness. Swot Analysis of Travel Agency of Business Being a secondary business activity travel agency business is affected by many factors like boom and crisis in other business activities, war and disturbances, natural calamities etc. Strengths:- The strength of a travel agency lies in its goodwill and a business profile giving distinct market advantage upon which one can capitalize the market plan following is a list of points of strength for a a travel agency:- A thorough knowledge of history and geography of the area of operation. Excellent relationship with product suppliers like airlines, hotels and car rental. Membership with strong association. Strong reputation in the market. Well placed location. Good contact with press and media. Adequate financial resources. Excellent customer list with high customer loyalty. Availability of good destination specialist. Low customer to employee ratio. Customer attentive staff with excellent communication skill. An unique with high end service offering. Weakness:- Being a secondary business activity travel agency business can be affected by many factors like calamities, war or economic slump. Being a comparatively new business activity the exploration of opportunities is still not complete. Finding good employees with necessary skills and customers centric attitude is a difficult and challenging task. Offering new and exiting trips at a regular interval and maintaining high quality is also a task which is difficult to achieve. Many times it is very difficult to find a proper location. For a new business set up financial aspects are also very important as traveling is a business requiring large volume of money. Opportunities:- A good working knowledge of international, national, regional and local trends is a must to fetch the fortune from the existing opportunities in travel agency business. One can find a number of opportunities with the help of ever changing social atmosphere of contemporary world. UAE is called the Land of opportunity .Following is a list of possible opportunities for a new travel agency. It is a growing market that is yet to be adequately explored. Growing numbers of professionals with boom in latest technology of computer science and internet. Globalization of economy. Better Connectivity Abu Dhabi International airport is a well connected transportation hub of the world.It served 9.02 million passengers in 2008 with a growth of 30.2% on 2007.The total number of passengers is expected to reach 50 million as the Abu Dhabi is expected to become a major Transportation hub in Middle East. Improved public transport system :- Public transport system of Abu Dhabi consists of buses, taxis and airplane. There will be a huge expansion of public transportation with completion of 130 km of metro and 340 km of tramway and bus rapid transit(BRT) routes. This is expected to be completed within the government plan called as Surface Transport master Plan DEMOGRAPHY: More than 75% population of Abu Dhabi consists of expatriates from different part of world like UK, India, Pakistan Other countries of South East Asia pacific Asia, Africa and china. This demographical pattern provides an excellent opportunity for travel related business. Business boom resulting into a positive trend of economy with increased spending capacity of general people. Financial capabilities of the management to spread over head expenditure in a number of events. Growing economy after last recession. Affective use of print and electronic media for mass communication. Emerging trend of group travelling and budget travelling involving more and more people in traveling activities. Tax structure of UAE favors business personales Threats:- Being a secondary business activity travel agency business is affected by many factors like boom and crisis in other business activities, war and disturbances, natural calamities etc. The travel industry will be affected in a negative way by a slump in the economy. The terrorist activities in a geographical area will badly affect the travel relative business in that area. Entrance of other service provider in the area of operation Low fair no frill cheap airlines are the threat to the travel agency business as they give facilities for the travelers to make their own arrangements for travel Latest trend of home entertainment like TV watching, etc has a negative impact on travel agency business. Marketing Plan of a Travel Agency To make a marketing plan for a travel agency the study of following factors is considered to be essential:- Situation analysis. Market needs. Market trends. Market growth. Market summary. Situation Analysis:- The analysis of the basic needs of the traveling market according to the situation is the primary need of a travel agency. It must be realized that the trends in the travel activities are ever changing and their analysis is always necessary to make program according to the situation. Market Needs:- The market needs in traveling may vary according to the clients. The needs of a wealthy client may be entirely different from those of a budget traveler. Selection: The selection of services according to the need of the client is a basic and essential recruitment of travel agency business. Accessibility:- The services and products of a travel agent must be accessible for its target client. Customer attention:- Contemporary business ethics follow the principle of customer delight FEE Structure: With emergence of low cost budget airlines commission of travel agency has been affected badly compelling them to impose fee. The service fee of a travel agency should be such that it should not be taken as a bitter pill by the client. MARKET TREND IN TRAVEL AGENCY BUSINESS:- Holiday making is the main reason of travelling worldwide. The second reason of travelling is business tours. For holiday making a traveler usually prefers an inbound tourism while a business tours may be both inbound and outbound according to the need of the business. Emerging medical tourism usually has an outbound dimension. With the growth of economy after last recession tourism is again gaining popularity as a leisure activity globally. Over 922 million international tourist was recorded in 2008 with a growth of 1.8% compared to 2007.However 2009and 2010 have felt a dip due to global slowdown and threat imposed by H1N1 influenza virus. A WTM report in November 2010 has announced a slow recovery of travel industry after the crisis. A report by Euro monitor International, a leading market trend analysis firm gives an insight into the upcoming trend of travelers in near future. There are seven regions of focus in travelling sector. North America UK Europe Middle East Africa Asia Latin America NORTH AMERICA: -The trend in North America is called as that of deprivation holidays The clients enroll themselves in boot camps with an aim to improve their health and balance. This trend has a positive impact on growth of spas and camps. UK: The trend of travelling in UK is that of Middle East Investment. Many companies from Middle East have shown their interests in Brands of UK including Luxury hotels, private jet operators and travel retailers(travel agency) with London emerging as a Hot spot for the luxury travelers . EUROPE: In Europe the business travelers have revolutionalised the tourism business with Smartphones based on GPS . It was their need to take help of mobile travel technology to make last minute change of their schedule which compel them to use mobile applications offering such services like flight booking ,travel guide, tourist information etc. Middle East:- this region is seeing a post Iraq war boom with support by GCC countries . Gulf investors are coming in Iraq with an upward trend in business tourism and revival of travel industry Africa:- South Africa is fast developing as world hub for world class space technology and astronomy. There is a growth potential for astrotourism attracting all classes of travelers from independent ones to families, amateur astronomers to professional ones creating more and more demand for accommodation to observe clear night sky. Latin America:- Latin Americas is characterized by poor infrastructure for travelling and lack of tourism services resulting in a slump of travel agency business . Due to vast territory Latin America has countless opportunities for travel agencies for travelers interested in exploring the interiors of this geographically isolated area. Asia:- Asian countries are characterized by emotional touch in hospitality business creating a special type of brand loyalty. Different hotel locations use different scent s as brands. MARKET GROWTH;- An average 4% growth of tourism industry has been anticipated by World Tourist Organization(UNWTO) . e- commerce has made the tourism products one of the most traded business items on the internet. New products have also been added to the list of high-tech facilities like space tourism ,airship hotels ,space elevators and hydropolis(underwater hotels).All these have a direct and positive impact on travel agencies. GROWTH OF TOURISM IN TOP 10 COUNTRIES (Period 2006-2009) Rank Country Regional Market International Tourism Receipts (2009) Tourism Receipts (2008) Tourism Receipts (2007) Tourism Receipts (2006) 1 USA North America $93.9 bln $110.0 bln $97.1 bln $85.8 bln 2 Spain Europe $53.2 bln $61.6 bln $57.6 bln $51.1 bln 3 France Europe $49.4 bln $55.6 bln $54.3 bln $46.3 bln 4 Italy Europe $40.2 bln $45.7 bln $42.7 bln $38.1 bln 5 China Asia $39.7 bln $40.8 bln $37.2 bln $33.9 bln 6 Germany Europe $34.7 bln $40.0 bln $36.0 bln $32.8 bln 7 UK Europe $30.0 bln $36.0 bln $38.6 bln $34.6 bln 8 Â  Australia Oceania $25.6 bln $24.8 bln $22.3 bln $17.8 bln 9 Â  Turkey Europe $21.3 bln $22.0 bln $18.5 bln $16.9 bln 10 Â  Austria Europe $19.4 bln $21.6 bln $18.9 bln $16.6 bln Source: The world tourism organization report **bln : Billion TOP SPENDER COUNTRIES ON TOURISM Rank Country Regional Market International Tourism Expenditures (2009) International Tourism Expenditures (2008) International Tourism Expenditures (2007) International Tourism Expenditures (2006) 1 Germany Europe $81.2 bln $91.0 bln $83.1 bln $73.9 bln 2 Â  United States North America $73.2 bln $79.7 bln $76.4 bln $72.1 bln 3 Â  United Kingdom Europe $50.3 bln $68.5 bln $71.4 bln $63.1 bln 4 Â  China Asia $43.7 bln $36.2 bln $29.8 bln $24.3 bln 5 Â  France Europe $38.5 bln $41.4 bln $36.7 bln $31.2 bln 6 Â  Italy Europe $27.9 bln $30.8 bln $27.3 bln $23.1 bln 7 Â  Japan Asia $25.1 bln $27.9 bln $26.5 bln $26.9 bln 8 Canada North America $24.2 bln $27.2 bln $24.7 bln $20.6 bln 9 Â  Russia Europe $20.8 bln $23.8 bln $21.2 bln $18.1 bln 10 Â  Netherlands Europe $20.7 bln $21.7 bln $19.1 bln $17.0 bln Organizations of travel agencies For obvious reasons various organizations of travel agencies were formed by their members. Following is a brief account of impotents associations and organizations of travel agencies:- Abu Dhabi Tourism Authority (ADTA):- This is a legal organization establis

Character Development Essay examples -- Personal Narrative Essays

Character Development at Harvard The primary purpose of education is to provide an environment in which students can develop the skills and acquire the knowledge they need to fulfill in our changing society. We strive to provide opportunities for individuals to make decisions and encourage them to satisfy their academic needs responsibly and effectively." - Everett High School philosophy Vague mission statements seem to be the staple of most institutional philosophies. However, the above philosophy of my high school makes it clear that its purpose was to equip students with "skill" and "knowledge" to function in society and in further academic pursuits. On the other hand, Harvard University states that it is the university's responsibility to preach community and social values to students - that it is a vital component of an undergraduate education. Harvard supports moral education for a life of "usefulness and reputation," and the university's mission statement relates the importance of moral education in the full higher-educational experience. College graduates should adopt a higher tone and spread the value of our higher education and of our social class. The Harvard statement makes reference to "reputation," it is clear that universities uphold the idea of moral education and character development in order to bolster their public image. I absolutely agree with the necessity of colleges and universities to promote community activism and to encourage graduates to act out a life that reflects well on their universities, although I do not believe that it is solely the responsibility of the university to instill such values in its graduates. All organized social groups should encourage community ... ...r voices heard in elections and local politics. A society that places trust in its college graduates to be useful and to reflect a good reputation of both society and the graduate‚s institution of higher learning is valuable only if the university makes an attempt in good faith to encourage values of community involvement. Only with active attempts to engage political, social, and moral discussion can graduates actually go out into the world with the experience and skills to impact society. It is not enough for society to expect college graduates to be more than academic giants, but society itself (in the form of other institutions) must encourage citizens to lead useful lives. They must advocate a life that enhances the repute of the individual and the institution. The most feasible institution for such a statement to be made in is the University.

The Kiss of Death

It began with the porch steps. Or maybe it began with the laziness of the man living in the house to which these steps led. Either way both are very important for this story. The Higgs couple lived in a small house in a quiet neighbourhood by the road. It may have seemed at first sight that Mr. And Mrs. Higgs got on well as a couple. However the truth was very different. Mr. Higgs was a jealous man. Mrs. Higgs was a hospital nurse and often had to work over night. This meant the two of them never got to see much of each other. Mrs. Higgs came home in the morning at about the time when Mr. Higgs left for work. It was the same in the evenings, Mrs Higgs leaving the house for work only to meet her husband coming in. Not knowing for sure where his wife was over night Mr. Higgs often got very suspicious of his wife having an affair. It was a Tuesday morning Mr. Higgs, alone in the house, looking out the window at the snowed-in drive, thinking what his wife might be doing right now. Paranoid thoughts were once again chasing through his head. But a plan was already taking shape in his mind. He would come home from work earlier than usual today and see whether his wife had someone in the house. If yes he certainly wouldn't hesitate to punish her. Pondering on a suitable punishment he turned to other things that needed to be done that morning. Apart from the usual, he had to clear the porch, the steps leading up to the porch and the walkway of snow. This was a chore Mr. Higgs despised. He hated having to trudge up and down in the snow, wielding his shovel while more and more fresh snow fell. Mr. Higgs hated winter and anything that went with it. He decided not to shovel the snow that morning. Mr. Higgs left the house at about quarter to eight. He locked the door and carefully walked across the porch and down the three steps. They did seem to be a little slippery and Mr. Higgs once again considered clearing them of that wretched snow. No, it could wait besides he would be late for work. He walked over to the gate, got in his car and drove off to work. Mrs. Higgs came home at half past eight. She took a shower, made herself some breakfast and then sat down into an armchair with a book. She wasn't expecting anyone. She knew about Mr. Higgs's suspicions but they were all false. She wouldn't be surprised if he came marching in at that very moment demanding where she hid her secret lover and then went on a rampage around the house searching closets, and wardrobes. She smiled to herself at the thought of that happening. Her smile didn't last long. At that moment a loud thump came from outside. Henry the postman opened the Higgs's gate. The Higgs couple didn't have a mailbox hanging on the gate. Instead they chose to place directly on the main door. Probably so they wouldn't have to walk that far when retrieving their mail. Lazy. He went through the gate and strode across the garden toward the Higgss' door. â€Å"Couldn't even take care of the snow, people these days†¦Ã¢â‚¬  This was probably one of Henry's last thoughts because as he was about to take the third step up the small stairs leading to the porch his foot slipped and Henry the postman fell to the ground, hitting his head on the porch steps with a loud thump. Mrs. Higgs sat there, waiting for her husband to come bursting through the door. When the door remained closed she walked forward and threw it open only to find not her husband but the local postman sprawled on the porch steps. Luckily for Henry Mrs. Higgs was a nurse and knew exactly what to do in such a situation. She crouched down next to him and reached out looking for a pulse. There it was, slow but steady. Henry the postman was still alive. His breathing seemed to be weak and irregular. She would have to resuscitate It was about at this moment that Mr. Higgs's car came to a halt in front of the house. Unfortunately Mrs. Higgs didn't notice instead she leaned over Henry's body, her lips touched his and as she exhaled air was pushed into his lungs. By this time Mr. Higgs had gotten out of his car and all his attention was on his wife kissing the local postman that was laying there on the porch. Mr. Higgs opened the gate, stepped through and closed it forcefully behind him. The clash of the gate made Mrs. Higgs look up. She immediately realized what she is doing must look like. She stood up and took a few steps down the stairs and into the garden toward her husband. Behind her Henry was waking, lifting his head, dazed. â€Å"I know what this must look like Paul, but it's nothing like that† Mrs. Higgs stuttered. â€Å"He slipped and fell. I was giving him the kiss of life.† Mr. Higgs stood there staring into her eyes â€Å"It might have been the kiss of life for him but it's the kiss of death for you.† It was the way he said it, a slow deliberate growl that made Mrs. Higgs react the way she did. Turning back toward the house she ran. Mr. Higgs didn't say anything to warn or stop her. He knew she wouldn't get far. Mrs. Higgs running back to the house forgot all about how slippery the porch steps were. She was almost on the third step when her foot shot from under her. Mr. Higgs watched as if in slow motion as Mrs Higgs turned in the air and fell, hitting her head on the bottom stair. There was a sickening crunch and then silence. It ended as it began, with the porch steps.

The Aging Population During The United State - 863 Words

The aging population in the United State is at risk for not only chronic health problems, but abuse including, physical, sexual, psychological/emotional, and/or financial. With the increase number of elders being seen by healthcare professionals it is important to know what suspicions to look for, to report accurately and appropriately. Financial Abuse Financial elder abuse â€Å"is the unauthorized or improper use of the elder’s resources for monetary or personal benefit, profit, or gain such as forgery, theft, or improper use of guardianship or power of attorney† (Jarvis, 2016, p.104). Financial abuse has been described as not only stealing money or possessions, but also coarsening someone into signing papers or checks. According to Peterson et al. (2014), the most common person to take advantage financially of elderly person is a family member. It may not come as a surprise but older adults hindered with disabilities have a higher instance of financial abuse (Peterson et al., 2014). Disabilities can include impairment with ADL’s and/or dementia, but most commonly an older adult who has to rely on others for daily activities. Older adults fear their caregiver will not provide care if they don’t give them want they want/need. Negative effects of financial abuse include the loss of money or property but failure to taken medications, high blood pressure, depression, and homelessness. Sexual Abuse Elder sexual abuse is defined as any unwanted sexual conduct against aShow MoreRelatedEvolution of Programs and Services for Aging Populations Over the Last Fifty Years864 Words   |  4 PagesEvolution of Programs and Services for Aging Populations Over the Last Fifty Years The objective of this study is to examine the evolution of programs and services for aging population over the last fifty years. Toward this end, this brief study will conduct a review of literature that addresses these shifts and changes in policy. 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Overview of Aging and Health Care Financing in U.S Just like other parts of the world, the United States is no exceptional, it is an aging society. Between the yearRead MoreThe Graying Of Our Population879 Words   |  4 PagesThe Graying of our Population A country is considered to be graying when the average age of its citizens rises to the point at which the majority of the population is considered to be older. The largest generation of Americans were born between 1946 and 1964. The people that were born during the 18 year period are referred to as Baby Boomers. As of 2012, Baby Boomers made up nearly 25% of the total U.S. population of approximately 315,000,000 (CNN, 2014). The U.S. faces a huge challengeRead MoreThe Global Spatial Pattern Of Aging Populations Essay1282 Words   |  6 Pagesspatial pattern of aging populations is a nucleated pattern; there is a cluster of countries with a median age of over 40 in Europe, and two outliers; in Japan and Canada. 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As the number of elderly inmates continues to increase the number of stressors put on both the correctional system and the individual.Read MoreAn Interview With A Healthy, Non Institutionalized Elderly Latino1630 Words   |  7 Pagesrelationship between the race/ethnicity, psychosocial characteristics and the United States nursing home utilization projections. Notably, focusing on the individual aged 65 years and above helps analyze the characteristics of the baby boom generation in its entrance to retirement age. Consideration of this group in the field of nursing helps to promote accommodation of this group in the general American society. Notably, the population of people aged 65 years and above, according to the statistical projection

Ethics And The New Genetics - 1428 Words

In an ever evolving society, the increased use of technology has become a staple in our day to day lives. With the constant advancements of technology the ideology of cloning has now become a reality. The increasing use of science today is slowly leading to the development of cloning and genetic selection. By altering the genetic make-up of a being, scientists have brought about several questions on how the population would adjust to the â€Å"super-beings,† and what benefits and consequences both human and non-humans would gain with their creations? Authors Francis Fukuyama, who wrote â€Å"Human Dignity,† and The Dalai Lama, writer of â€Å"Ethics and the New Genetics,† has called into question the use of cloning and how it could possibly affect others. With the creation of â€Å"super-beings,† humans would ultimately suffer a bigger separation from each other and create unfairness among the human species such as a stronger and more intelligent being. With the development of science, cloning has become possible. Some cloning has been used to help benefit the human race; in some ways the environment and other species. However, other cloning uses could cause many problems such as a disadvantage in intelligence, strength, and who would be acceptable to obtain what jobs. Cloning has increased the production of food sources and advanced medical technologies, but has also created a disturbance among the human species on what problems cloned humans would bring. Fukuyama completely rejected theShow MoreRelatedEthics And The New Genetics1048 Words   |  5 Pages#1: Response Paper Dear Mr. Dalai Lama, In your excerpt, â€Å"Ethics and the New Genetics,† you presented the discovery of the advancement in genetic technology. You mentioned how scientist are able to change the genetic makeup of living things. Another key point presented in your article is the idea of cloning, where one is therapeutic while the other is reproductive. 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Movie Review The Movie Freedom Writers - 917 Words

Movies are a large part of culture. They are a useful avenue for producers and directors to share stories, hopes, dreams, and missions. Some are comedies, with the main purpose of entertainment. Others are romance or drama, with an intense and tear-jerking story line. Thrillers and action movies put viewers on the edge of their seats. Movies can be completely fantasied or based on a true story. One can find a film about any era of time- past, present, or future. No matter the differences in time or genre, every good movie has at least one theme or message to relay. These can be positive or negative, meaningful or inconsequential. A movie with a powerful message is Freedom Writers. It focuses on the difficulties of a young Los Angeles school teacher. Ms. Gruwell is faced with the unfeasible task of bringing a racially diverse class together. In spite of adversity and bad attitudes, she heals wounds between cultures and teaches her kids how to be successful students and citizens. The m ovie Freedom Writers shows that even though race relations might not be perfect in today’s world, they can get better with effort. As a first time teacher, Ms. Gruwell faced a challenging situation. Her class was filled with students who hated each other and hated school. At the beginning, she was discouraged. Fights broke out; students did not want to cooperate. She received no support from her school faculty. They did not want to fund her plans for the class. Not to be cast down, she got aShow MoreRelatedFreedom Writers Movie Review Essay707 Words   |  3 PagesMarch 2013 Replacing Buses with Notebooks: Freedom Writers worth Admission Price At first glance, Freedom Writers seems like an overdone clichà © and knowing that it was produced by MTV does not help. The film is about kind-hearted, strong-willed teacher who signs up to teach a class of hardened gang members, drug dealers, and the like. After watching Freedom Writers you realize that it was worth the $6 admission. 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Leadership Style of Excela School Head

Question: Analyse the leadership style of your Head of school (primary) and determine whether he/she is a laissez-faire, autocratic, democratic or situational leader? Answer: Introduction: The paper focuses on the leadership style of the school head of Excela school of Technology, and compares the leadership style with various forms of leadership. This is determined through analyzing the personal traits, cooperative works and certain instances which indicates the type of leadership the head follows. The details are analyzed on the basis of the characteristics, the role and the functions he performs on daily as well as situational basis. The study also highlights on how they focus on the impact created on the subordinates, his staffs, his students along with external public of the organization. Leadership Definition: A process by which a person influences and enlists the support and aid of others in order to fulfill a common objective is known as leadership (Bonnici, 2011). A leader is one who makes people follow him by directing and guiding them to reach a common goal. There are various theories of leadership and they are improvised even now. Functions of a leader: A leader is responsible for creating rules and policies of his respective Organization. One of the significant roles of a leader is to plan out the goals for his organization (Sorrels, 2011). Like for the head of Excela Institute the Head of the school must set the rules for everyone, even for himself in this perspective he also has to lay down the target of his organization, for him it would be the prosperity of the Institute in every aspect. A leader plans the short term and long term goals. The leader has to make plans for his organizational as a whole so that they could implement it and reach their goal (Hiriyappa, 2009). For the head of Excela he needs to set plans for expanding his institute so that more and more pupil takes admission and the reputation of the school academically increases. A leader executes his plans for achieving his goals. Drawing plans and setting goals has been an integral part of a leader. The head of Excela has to execute his plans which he had set for his subordinates, his staffs, his employees, his students so that to bring success to his objectives (Stoll Temperly, 2009). A leader is the representative of the external group. The leader has to consider his functions as a representative of his organization in order to maintain a good relationship with the external public (Morgeson, DeRue Karam, 2010). The external public is the goodwill of an organization. In case of Excela the head has to maintain a good relation with the guardians of the students so that they can assure by admitting their students in the Institution they have made an appropriate choice (Peterson, 2013). A leader handles the relationship of internal group. In case of any dispute for any kind of resentment the leader holds the authority to look into the matter and act according to the requirement of situation (Green McCann, 2011). He cannot be bias or else he would lose the trust of his followers. A leader looks after the punishment and reward system and motivates everyone. The head of Excela institute finally approves the people who are to be rewarded; he inspires and motivates everyone with his speech and encouragement (Rowold, 2008). The head of the institute represents the Organization, he is the face whom everyone rely and his every action and reaction is marked as a feature that a school head should posses. About the Head of Excela Institute: Age: 62 years Functions: Delegate duties among his staff Punctuality and regularity Leads a big Institute Head a Staff population of 73 people Communicative and enjoys staff events. Types of Leadership styles: Autocratic: this type of leadership is also known as authoritarian style which is characterized by the controlling every decision, ordering the mass and make the mass do according to his sense of justice (McMahon, 2010). Laissez-faire: this kind of leadership makes the group members have right to participate in every decision making process. This type of leadership agrees to give full freedom to the followers (Lunenburg Ornstein, 2010). Democratic: this style had been a part of theories of human resource in participative management (Akif Moh'd Futa, 2013). It is a very collegial open form of leadership style where there is a free flowing of discussion. Situational: developed by Professor Paul Hersey and Kent Blanchard this form fundamentally states that successful leaders change their style of management according to the required circumstances (Nohria Khurana, 2010). The Head of Excelas democratic style of management: The head of Excela Institute follows a more democratic style of leadership. There are certain characteristics of the head which indicates his style more related to democratic form of leadership. Responsibility Distribution: The head of Excela distributes the tasks according to the capability of his staff. He delegates their duties and democratically divides the responsibility in order to facilitate the decision making participation. There are daily meetings held before assembly where the head looks after the staff members job of conducting the assembly, the responsibility for announcement and revising the routine to assign necessary task to his members. Empowering his members: The Head empowers his members by motivating, providing book references for subjects where his staff faces problems. There are many teachers who share their difficulties with the Head and the head being an excellent manager provides them full guidance. He conducts seminars, Symposium and parent-teacher meetings where the staff can empower his knowledge and confront the parents suggestion on improving their skills. Helping in decision making process of the group: This function starts with the head of Excela approves a decision like Conducting technological exhibition where students will participate. Generally the staff comes up with the idea of conducting social or cultural activities where he provides his suggestion and agrees with his members. In case of people not supporting any idea he applies the process of voting where everyone votes for a notion and the majority supporting stands out as the winner. Conclusion: There had been several opinions about this form of leadership that is this style is adopted so that followers have a good rapport with the leaders and can gain their support. Though the decision making process is followed yet due to too much time consumption the Head had to force his decision upon his members. Even though the members actively participate in every decision making process the power of approval remains in the hand of the head. Hence democratic style is partly followed. References Akif, L., Moh'd Futa, S. (2013).The Impact of Leadership Styles Used by the Academic Staff in the Jordanian Public Universities on Modifying Students' Behavior: A Field Study in the Northern Region of Jordan.https://www.ccsenet.org. Retrieved 7 March 2015, from https://pdf Bonnici, C. (2011).Creating a Successful Leadership Style. Lanham: Rowman Littlefield Pub. Group. Green, D., McCann, J. (2011). Benchmarking a leadership model for the green economy.Benchmarking,18(3), 445-465. doi:10.1108/14635771111137804 Hiriyappa, B. (2009).Organizational behavior. New Delhi: New Age International. Lunenburg, F., Ornstein, A. (2010).Educational Administration: Concepts and Practices:(6th ed., p. 516). CENGAGE Learning Custom Publishing. McMahon, J. (2010).Leadership classics. Long Grove, Ill.: Waveland Press. Morgeson, F., DeRue, D., Karam, E. (2010).Leadership in Teams: A Functional Approach to Understanding Leadership Structures and Processes(1st ed., p. 35). www.msu.edu. Retrieved from https://www.msu.edu/~morgeson/morgeson_derue_karam_2010.pdf Nohria, N., Khurana, R. (2010).Handbook of leadership theory and practice. Boston, Mass.: Harvard Business Press. Peterson, J. (2013).Creative Leadership Signposts in Higher Education. Rotterdam: SensePublishers. Rowold, J. (2008). Effects of Transactional and Transformational Leadership of Pastors.Pastoral Psychology,56(4), 403-411. doi:10.1007/s11089-008-0121-6 Sorrels, M. (2011).Understanding your role as a leader. [S.l.]: Xlibris Corp. Stoll, L., Temperly, J. (2009).Improving school leadership. [Paris, France]: OECD.